Digital Bulletin | Videos

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Centrica: Building a new British Gas In order to face the challenges of the residential energy market head on, Centrica embraced a bold new technological approach to rejuvenate its British Gas business. The architects of the New Energ

In Partnership: Centrica and ENSEK ENSEK's SaaS platform allows Centrica's British Gas residential energy customers to take more control of their account, and to understand, manage, and control energy consumption and bills. Learn mor

In Partnership: Centrica and Salesforce Salesforce's industry-leading software stack, which unifies marketing, sales, service, commerce, and IT, enables Centrica to deliver personalised customer journeys on its British Gas New Energy Platf

IAG Loyalty: Rewarding Loyalty Loyalty is big business for airlines, a fact never demonstrated more than during the COVID-19 pandemic. Digital Bulletin meets the digital team at IAG Loyalty - the organisation behind the frequent-f

In Partnership: IAG Loyalty and Comarch A critical partner to IAG Loyalty on this journey has been Comarch. The two organisations first worked together in 2014 when Comarch relaunched the SME loyalty programme for British Airways and Iberi

NCOC: Connecting Kazakhstan We go behind the scenes at NCOC, the largest offshore oil and gas producer in Kazakhstan

In Partnership: NCOC and Terralink Digital Bulletin explores the long-term technology partnership between NCOC and Terralink

Driving Western Union's tech transformation Harveer Singh, Western Union's Chief Data Architect & Global Head of Engineering, reveals how its digital transformation will the global payments giant the speed and agility it needs to thrive in the

In Partnership: Western Union and Salesforce Western Union has leveraged Salesforce's Marketing Cloud to streamline its communication channels and messaging with its large-scale customer base. Harveer Singh, Western Union's Chief Data Architec

In Partnership: Western Union and Talend Talend is a key partner to Western Union, with its ETL platform enabling effective data movement and consolidation from different locations. Harveer Singh, Western Union's Chief Data Architect & Glo

Ericsson Managed Services: Delivering a world-class user experience Juan Manuel Melero, Head of Network Design and Optimisation, and Peter Laurin, Head of Business Area, discuss how Ericsson Managed Services strives for user experience perfection.

Ericsson Managed Services: Running the networks of the future 5G is coming - and bringing with it an array of operational challenges for telecoms providers. In this Digital Bulletin exclusive, leaders from Ericsson’s Business Area Managed Services tell us h

Ericsson Managed Services: Empowering its people to drive change Charlotte Levert, Head of People (Human Resources) for Ericsson's Business Area Managed Services, and others discuss how the organisation is upskilling and reskilling its staff so that its entire tea

LOTTE Wedel: The perfect marriage of tradition and modernity E. Wedel is Poland’s most famous chocolate brand. Owned by LOTTE Wedel, this year marks its 170th anniversary. While celebrating an illustrious past, it’s also looking to the future. We spoke to th

The story of Mars' digital transformation Since embarking on a digital transformation four years ago, Mars has instilled a culture of user centric design and agile sprint delivery, leveraging Mars’ Digital Engine. Praveen Moturu, VP, Chi

In Partnership: Mars and Cognizant Cognizant uses its experience across industries to support Mars with the right solutions, and it also plays a key role in ideation and prototyping. Praveen Moturu, VP and Chief Enterprise Architec

In Partnership: Mars and Schneider Electric Schneider Electric's full technology stacks are helping Mars better understand and optimise its facilities and derive meaningful data insights. Praveen Moturu, VP and Chief Enterprise Architect fo

Intuit: Bringing delight to design Intuit is famed for its financial products but what people don’t often see is the meticulous skill and effort that go into designing these much-loved platforms. Here, in an exclusive deep-dive, Digit

In Partnership: Intuit and Optimal Workshop A crucial component of Intuit’s design framework is rigorous testing to ensure the final product has been finely tuned to suit its clientbase. Central to this effort has been Optimal Workshop, a User

Talon Outdoor: An Out of Home evolution Talon Outdoor is bringing the advertising’ oldest medium, Out of Home, into the 21st century. Digital Bulletin speaks to some of the company’s brightest minds tell us how it has embraced technolo

In Partnership: Talon Outdoor and Sahaj Software Over the course of more than three years, Sahaj Software has built a number of platforms for Talon Outdoor, proving itself to be an invaluable technology partner.

Unilever: The road to 4.0 What happens when digital transformation meets ice cream manufacturing? Antonio Tuccillo, Process Engineer and Digital Lead at Unilever’s Caivano site, and his team tell Digital Bulletin how they hav

Salling Group: Transformation, delivered Thor Jørgensen and Steen Kronborg tell Digital Bulletin how Danish retail giant Salling Group successfully built its first grocery home delivery service at turbo-speed during COVID-19, and why the co

In Partnership: Salling Group and Accenture Accenture has been a key strategic partner to Salling Group on the retailer's grocery home delivery project. Through its global design and innovation consultancy Fjord, Accenture took ownership o

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Case Study More

Centrica

Building a new British Gas How Centrica has replatformed its British Gas business to transform its service to customers

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Centrica: Building a new British Gas In order to face the challenges of the residential energy market head on, Centrica embraced a bold new technological approach to rejuvenate its British Gas business. The architects of the New Energ

Feature More

Connectivity

Nokia’s plans to realise the 5G future We speak to Phil Siveter, CEO of Nokia UK&I

MAGAZINE

Thought Leaders More

Nexer’s Colin Crow on supercharging field service productivity with AI and IoT Embracing a data-driven approach

Arm’s David Maidment on the importance of prioritising security Security should be at the heart of business’ strategies

SailPoint’s Steve Bradford on how to ensure a cyber-savvy and secure online future Dependency on the online world carries a risk

Dell Technologies’ Eric Van Vliet on supporting telecoms on their 5G journey From the cloud and beyond

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