Digital Bulletin | Case Studies

Case Studies

Centrica

Building a new British Gas How Centrica has replatformed its British Gas business to transform its service to customers

IAG Loyalty

Rewarding loyalty IAG Loyalty discusses its multi-year digital transformation and the future of product and customer-centric loyalty

NCOC

Connecting Kazakhstan The team at North Caspian Operating Company takes us behind the scenes of its new innovative initiatives

Western Union

Driving Western Union's tech transformation Chief Data Architect & Global Head of Engineering Harveer Singh speaks to Digital Bulletin

Ericsson

Running the networks of the future How Ericsson is helping telecoms providers meet the world's extraordinary demand for connectivity

LOTTE Wedel

The perfect marriage of tradition and modernity A digital transformation driving unprecedented growth for Poland's most famous chocolate brand

Mars

The story of Mars' digital transformation Over four years, Mars has instilled a culture of user centric design and agile sprint delivery

Intuit

Bringing delight to design We find out how Intuit has carved out a reputation as one of the world’s most innovative design centres

Talon Outdoor

An Out of Home evolution Talon Outdoor is bringing advertising’s oldest medium, Out of Home, into the 21st century

Unilever

The road to 4.0 Unilever is bringing the fourth industrial revolution to ice cream manufacturing

Salling Group

Transformation, delivered How Salling Group successfully built a grocery home delivery service at turbo-speed during COVID-19

ALE

Following ALE’s lead How telecoms solutions giant ALE is using its own experiences to help businesses across the world

GHD Digital

Making transformation real GHD Digital is doubling down on advanced technology to radically transform its clients and industries

Bain & Company

Automating the future of business Bain & Company's Ted Shelton on helping businesses plan for 2030 and the crucial role of automation

Schneider Electric

A culture-first technological transformation How Schneider Electric is leading sustainability and efficiency efforts in the industrial sector

Green Flag

Tech to the rescue Green Flag is reconstructing its technology and operating model to offer an even better service to its customers

IKEA

IKEA's DesignOps revolution Karolina Boremalm and her team have introduced a new DesignOps strategy to IKEA Retail (Ingka Group)

ABB

Meeting automation demands A fresh approach to automation is driving new efficiencies in ABB’s Procurement & Logistics (GBS) organisation

Lebara

The cloudification of Lebara CTO Torsten Minkwitz tells us what a public cloud migration is delivering for the UK telco

Telefónica

Scaling new heights The story of Telefónica Spain's bold journey to augment its workforce with automation

Deutsche Telekom

Transformation in motion at Deutsche Telekom IT Inside the ambitious transformation of Deutsche Telekom IT

KCOM

KCOM's business transformation Tim Shaw, MD of Wholesale & Networks, reveals how new tech is powering rapid change at the UK telco

Innovation Group

Bringing innovation to insurance Innovation Group’s wholesale transformation into a digital-first enterprise

Norfolk County Council

Driving a county-wide tech transformation Norfolk County Council is aiming to become the UK’s best connected rural county

Thames Water

Tapping technology's potential Thames Water is achieving digital excellence in the utilities industry

Hartmann Group

Saving lives with technology innovation How Hartmann Group has embraced transformation and new digital business models

Spark44

Blending technology and talent Spark44 is the creative agency combining cutting-edge technology with best-in-class talent

BT

The intelligent automation of BT Leigh Feaviour's mission to revolutionise BT's employee and customer experience

GIGA Data Centers

A data centre revolution How GIGA Data Centers is delivering hyperscale performance to the colocation market

DVLA

Technology driving excellence at the DVLA The UK's motoring authority is setting a new digital standard

Henkel

Transformation at scale with Henkel Driving change by digitalising the global supply chain

Lenovo

The 'Intelligent Transformation' of Lenovo Inside Lenovo's technological drive towards true customer centrality.

Zinnovate

The power of people and technology Inside the Swedish company transforming global logistics

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