Tech to the rescue
Green Flag: The road to transformation

Already one of the biggest and most popular roadside recovery businesses in the UK, Green Flag is reconstructing its technology and operating model to offer an even better service to its customers. Managing Director Dean Keeling, Chief Technology Officer Shakeel Butt and Chief Product Manager Jeremy Bristow talk to Digital Bulletin.

Partners
In Partnership: Green Flag and Segment

Green Flag uses Segment’s customer data platform to collect, cleanse and control data across its websites and customer journeys. Segment’s Karthick Sriraman and Natalie Sidwell, along with Dean Kee
In Partnership: Green Flag and ECS

Green Flag enlisted the help of ECS, a digital transformation consultancy which has a long-standing partnership with AWS, to support its roll out of Amazon Connect. ECS’s Nick Duggan, along with De
In Partnership: Green Flag and Contino

Green Flag partnered with Contino, an engineering-led technical consultancy with specialism in cloud transformation, to help launch its new serverless platform and train its staff in cloud-native wor
IKEA's DesignOps revolution
IKEA’s DesignOps Revolution

IKEA's Karolina Boremalm and her digital-experience design team reveal their all-encompassing DesignOps strategy.

Partners
IKEA DesignOps: Leading by example

An ambitious DesignOps system at IKEA is made possible by skilled leadership and open collaboration.
Meeting automation demands
ABB: Meeting automation demands

Martin Tomczak and Akshay Nigam explain how a fresh approach to automation is delivering transformation in ABB’s Procurement & Logistics (Global Business Services) organisation.

Partners
In Partnership: ABB and Blue Prism

How ABB's strategic partnership with Blue Prism is allowing it to drive new efficiencies and embrace intelligent automation.
The cloudification of Lebara
Lebara: A cloudification success story

Lebara CTO Torsten Minkwitz on the telco's move to the cloud and how it has empowered employees, benefitted clients, and saved vast sums of money.

Partners
Lebara: In partnership with Openet

Openet is critical to Lebara's journey to the cloud. Lebara CTO Torsten Minkwitz and Openet's Paul Saunders tell us more.
Scaling new heights
Telefónica Spain: Scaling new heights

Over the past two years, Telefónica Spain has been on a bold journey to augment its workforce with automation. Javier Magdalena Pinilla, Director of Simplification and Robotisation, talks us through a technological and cultural transformation

Partners
In Partnership: Telefónica Spain and Blue Prism

Blue Prism, the pioneer of RPA, provides crucial technology for Telefónica Spain's automation programme. Javier Magdalena Pinilla and Martin Stevenson discuss the partnership.
In Partnership: Telefónica Spain and EY

Over the past two years, EY has been supporting Telefónica Spain on a bold journey to augment its workforce with automation. Javier Magdalena Pinilla and Enrique Manso Nerin discuss the partnership
Transformation in motion at Deutsche Telekom IT
Transformation in Motion at Deutsche Telekom

Four senior leaders of Deutsche Telekom’s world-class IT organisation reveal the three-year journey undertaken to deliver a new era of technical and cultural agility to Europe’s largest telco.

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