Rewarding loyalty
IAG Loyalty: Rewarding Loyalty.mp4Loyalty is big business for airlines, a fact never demonstrated more than during the COVID-19 pandemic. Digital Bulletin meets the digital team at IAG Loyalty - the organisation behind the frequent-f

Partners
In Partnership: IAG Loyalty and ComarchA critical partner to IAG Loyalty on this journey has been Comarch. The two organisations first worked together in 2014 when Comarch relaunched the SME loyalty programme for British Airways and Iberi


Connecting Kazakhstan
NCOC: Connecting KazakhstanWe go behind the scenes at NCOC, the largest offshore oil and gas producer in Kazakhstan

Partners
In Partnership: NCOC and TerralinkDigital Bulletin explores the long-term technology partnership between NCOC and Terralink


Driving Western Union's tech transformation
Driving Western Union's tech transformationHarveer Singh, Western Union's Chief Data Architect & Global Head of Engineering, reveals how its digital transformation will the global payments giant the speed and agility it needs to thrive in the

Partners
In Partnership: Western Union and TalendTalend is a key partner to Western Union, with its ETL platform enabling effective data movement and consolidation from different locations. Harveer Singh, Western Union's Chief Data Architect & Glo
In Partnership: Western Union and SalesforceWestern Union has leveraged Salesforce's Marketing Cloud to streamline its communication channels and messaging with its large-scale customer base. Harveer Singh, Western Union's Chief Data Architec


Running the networks of the future
Ericsson Managed Services: Delivering a world-class user experienceJuan Manuel Melero, Head of Network Design and Optimisation, and Peter Laurin, Head of Business Area, discuss how Ericsson Managed Services strives for user experience perfection.

Ericsson Managed Services: Empowering its people to drive changeCharlotte Levert, Head of People (Human Resources) for Ericsson's Business Area Managed Services, and others discuss how the organisation is upskilling and reskilling its staff so that its entire tea
Ericsson Managed Services: Running the networks of the future5G is coming - and bringing with it an array of operational challenges for telecoms providers. In this Digital Bulletin exclusive, leaders from Ericsson’s Business Area Managed Services tell us h


The story of Mars' digital transformation
The story of Mars' digital transformationSince embarking on a digital transformation four years ago, Mars has instilled a culture of user centric design and agile sprint delivery, leveraging Mars’ Digital Engine. Praveen Moturu, VP, Chi

Partners
In Partnership: Mars and Schneider ElectricSchneider Electric's full technology stacks are helping Mars better understand and optimise its facilities and derive meaningful data insights. Praveen Moturu, VP and Chief Enterprise Architect fo
In Partnership: Mars and CognizantCognizant uses its experience across industries to support Mars with the right solutions, and it also plays a key role in ideation and prototyping. Praveen Moturu, VP and Chief Enterprise Architec


Bringing delight to design
Intuit: Bringing delight to designIntuit is famed for its financial products but what people don’t often see is the meticulous skill and effort that go into designing these much-loved platforms. Here, in an exclusive deep-dive, Digit

Partners
In Partnership: Intuit and Optimal WorkshopA crucial component of Intuit’s design framework is rigorous testing to ensure the final product has been finely tuned to suit its clientbase. Central to this effort has been Optimal Workshop, a User
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