September 10 - 15:09
McDonald's brings speech-based AI to its drive-thrus
McDonald's acquires Apprente in a bid to reinvent the fast-food experience. Apprente builds AI-powered voice automation services that can operate in multiple languages, lower waiting times, and greatly reduce costs. The company has been testing the technology in select locations, creating voice-activated drive-thrus that it said will offer "faster, simpler, and more accurate order taking."
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