July 19 - 10:07
Zoom to pay $14.7bn for cloud-based call centre provider Five9
Zoom is set to acquire Five9 for $14.9bn. Five9's cloud-based call centre technology is used by more than 2,000 customers worldwide. Zoom says the integration will "transform how businesses connect with their customers". During COVID-19 Zoom has been aggressively targeting deeper relationships with enterprise customers. "We are thrilled to join forces with Five9," said its CEO Eric Yuan.
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