Green Flag enlisted the help of ECS, a digital transformation consultancy which has a long-standing partnership with AWS, to support its roll out of Amazon Connect.
   ECS had a very strong case study of another large financial services organisation that it had worked with to deliver something similar, which provided a lot of reassurance for us. And its operating model was very much aligned to the way that we were working - it likes to deliver in an agile environment, and it likes to implant all of its talent into your teams.
- Shakeel Butt, Chief Technology Officer, Green Flag
ECS's Website:  www.omnicustomer.co.uk
Read in the magazine - Page 22
MAGAZINE
Issue 24
We speak to a number of key figures driving a multi-year technology transformation at UK roadside recovery leader Green Flag. Elsewhere, nine experts tell us which technologies will steal the show in 2021.