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The Digital Bulletin Podcast
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Connecting Kazakhstan
Digital transformation is a fundamental piece in the growth plans of many Central Asian countries, including Kazakhstan. The team at North Caspian Operating Company, the largest offshore oil and gas producer in the country, takes Digital Bulletin behind the scenes of its new innovative initiatives
Driving Western Union's tech transformation
An undisputed leader in the global payments space, Western Union is driving a company-wide technology transformation, underpinned by migrating its infrastructure from on-prem to the cloud. Harveer Singh, Chief Data Architect & Global Head of Engineering, reveals how the initiative will give the organisation the speed and agility it needs to continue to thrive in the digital age.
The Digital Bulletin Podcast: Episode 26
This month, Ben, Rom and James tackle the topical subject of quantum computing. When we will see some practical use cases? Will it change the world? Can three journalists get their heads around the science? Ben also interviews Faethm AI CEO Michael Priddis about the evolution of work.
LOTTE Wedel: The perfect marriage of tradition and modernity
E. Wedel is Poland’s most famous chocolate brand. Owned by LOTTE Wedel, this year marks its 170th anniversary. While celebrating an illustrious past, it’s also looking to the future. We spoke to them about a digital transformation that has married its traditions with modernity and afforded them unprecedented growth.
Inside Mars' digital transformation
Since embarking on a digital transformation four years ago, Mars has instilled a culture of user centric design and agile sprint delivery, leveraging Mars’ Digital Engine. Praveen Moturu, VP, Chief Enterprise Architect, talks about its success stories, the importance of innovation and the value of continuous test and learn digital sprints
The Digital Bulletin Podcast: Episode 25
This month, Ben and James are joined by Dreamtek's CEO Victoria Neeson. They discuss the evolution of the video industry and video's growing influence on our lives, while Victoria shares her experiences as a female leader in tech. Ben and James also review our case study on Western Union.
Running the networks of the future
5G is coming - and bringing with it an array of operational challenges for telecoms providers. In this Digital Bulletin exclusive, leaders from Ericsson’s Business Area Managed Services tell us how this giant of the industry is bringing together the best of technology and people to equip its customers and meet the world’s extraordinary demand for connectivity.
The Digital Bulletin Podcast: Episode 24
This month, Ben and Rom are joined by Drata's co-founder and CEO Adam Markowitz. They discuss Adam's past career as a rocket scientist, Drata's influence on the SaaS market, and the secrets to his entrepreneurial success. Ben and Rom also review our case study on Ericsson.
Bringing delight to design
Intuit is famed for its financial products but what people don’t often see is the meticulous skill and effort that go into designing these much-loved platforms. Digital Bulletin speaks to key platers from one of the world’s most innovative design centres.
The Digital Bulletin Podcast: Episode 23
This month, Ben, Rom and James discuss Mark Zuckerberg's ambitions to grow Facebook into a "metaverse company". Ben and James are then joined by Gus Machado, Intuit's Design Director, who shares insights into the design thinking behind some of its hugely popular financial products.
The road to 4.0
What happens when digital transformation meets ice cream manufacturing? Digital Bulletin interviews key people from Unilever's Caivano site to learn how the factory is embracing Industry 4.0.
The Digital Bulletin Podcast: Episode 22
This month, Ben, Rom and James pick up the pieces from the collapse of Project JEDI. The panel also reviews our Talon Outdoor case study, and Ben interviews Job van der Voort, CEO of Remote.
An Out of Home evolution
Talon Outdoor is bringing advertising's oldest medium, Out of Home, into the 21st century. Digital Bulletin speaks to some of the company’s brightest minds tell us how it has embraced technology and data.
The Digital Bulletin Podcast: Episode 21
This month, Ben, Rom and James discuss how the world of sport is increasingly embracing technologies like cloud and AI. The panel also reviews our Salling Group case study, and Ben catches up with Bala Kumar, Chief Product Officer for Jumio.
Transformation, delivered
Thor Jørgensen and Steen Kronborg tell Digital Bulletin how Danish retail giant Salling Group successfully built its first grocery home delivery service at turbo-speed during COVID-19.
The Digital Bulletin Podcast: Episode 20
This month, Ben, Rom and Daniel discuss the rise of Workplace from Facebook and consider how collaboration tools might develop in the future. The panel also reviews our ALE case study, and Ben chats digital optimisation with Amplitude's Daniel Bailey.
Following ALE's lead
ALE transformed itself, and now it is transforming its customers. Jean-Pierre Roullin and Sebastien Juras tell us how the telecommunications solutions giant is using its own experiences to help businesses across the world.
The Digital Bulletin Podcast: Episode 19
This month, Ben, Rom and James analyse why Microsoft made its second-biggest ever acquisition with the $19.7bn deal to buy Nuance Communications. The panel also discusses our GHD Digital case study, while Ben interviews Enterprise Bot co-founder Ravina Mutha.
Making transformation real
GHD has a long history of excellence in the professional services arena, serving multiple infrastructure markets with its engineering expertise. Now the company is doubling down on advanced technology, as Steven Karan and Bob Armacost explain.
Fragmented Reality: Shakeel Butt & Jeremy Bristow
In this episode, Green Flag's CTO Shakeel Butt and the company's Chief Product Manager Jeremy Bristow debate "digital evangelist", "omnichannel", "agile" and more.
The Digital Bulletin Podcast: Episode 18
This month, Ben and Rom are joined by Daniel Brigham to reflect on the Microsoft Exchange hack, and to ask whether anything can be done to prevent similar cyber breaches. The panel also discusses our Bain & Company case study, while Ben interviews FacilityLive CEO Gianpiero Lotito.
Automating the future of business
Bain & Company is helping organisations plan for 2030. Ted Shelton, Expert Partner, Automation and Digital Innovation, talks us through why executives need to embrace automation or risk their business getting left behind.
Fragmented Reality: Ben Saunders & Sam Lloyd
In this episode, IT consultant Ben Saunders and Contino's Sam Lloyd explore "data analytics", "silos", "digital disruption" and more.
The Digital Bulletin Podcast: Episode 17
This month, Ben and Rom are joined by Beatriz Valero to discuss Bitcoin's recent surge in value and what it might mean for the financial services sector. The panel also looks back on our Schneider Electric case study, while Ben interviews Avanade's Richard Gregory on the rise of the digital workplace.
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Case Study
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IAG Loyalty
Rewarding loyalty
IAG Loyalty discusses its multi-year digital transformation and the future of product and customer-centric loyalty
Video
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IAG Loyalty: Rewarding Loyalty
Loyalty is big business for airlines, a fact never demonstrated more than during the COVID-19 pandemic. Digital Bulletin meets the digital team at IAG Loyalty - the organisation behind the frequent-f
Feature
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Public Sector
Exploring e-Estonia
Siim Sikkut, Estonia’s Government CIO, on how the country became one of the world's most digitally-advanced societies
MAGAZINE
Thought Leaders
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Grayce’s Sarah Marshall on why the hybrid age has put microlearning at the forefront
Microlearning is now crucial to Learning and Development across organisations
Delphix’s Steve Barrett on promoting cross-functional collaboration with DevOps
Leaders are trying to shift away from departmental focuses to organisational goals