The intelligent automation of BT



BT’s Leigh Feaviour helps us illustrate how the world’s oldest telecoms company is leveraging robotic process automation to transform employee and customer experience.

Our case study podcasts feature the best Digital Bulletin long reads in audio form, complete with exclusive interviews. In this episode, BT’s Leigh Feaviour helps us illustrate how the world’s oldest telecoms company is leveraging robotic process automation to transform employee and customer experience..


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