
Building A New British Gas
How Centrica has replatformed its British Gas business to transform its service to customers.
How Centrica has replatformed its British Gas business to transform its service to customers.
Bain & Company’s Ted Shelton on helping businesses plan for 2030 and the crucial role of automation.
Digital identity startup Incode is one of technology’s newest unicorns
SailPoint’s Steve Bradford on how to ensure a cyber-savvy and secure online future
This month, Ben, Rom and James look ahead to 2021, and discuss what might become the new normal for businesses and the tech industry. They also review our IKEA case study, while Ben interviews Beatriz Sanz Saiz, Global Consulting Data & Analytics Leader for EY.
How Centrica has replatformed its British Gas business to transform its service to customers.