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Case Studies
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IAG Loyalty
IAG Loyalty discusses its multi-year digital transformation and the future of product and customer-centric loyalty
NCOC
The team at North Caspian Operating Company takes us behind the scenes of its new innovative initiatives
Western Union
Chief Data Architect & Global Head of Engineering Harveer Singh speaks to Digital Bulletin
Ericsson
How Ericsson is helping telecoms providers meet the world's extraordinary demand for connectivity
LOTTE Wedel
A digital transformation driving unprecedented growth for Poland's most famous chocolate brand
Mars
Over four years, Mars has instilled a culture of user centric design and agile sprint delivery
Intuit
We find out how Intuit has carved out a reputation as one of the world’s most innovative design centres
Talon Outdoor
Talon Outdoor is bringing advertising’s oldest medium, Out of Home, into the 21st century
Unilever
Unilever is bringing the fourth industrial revolution to ice cream manufacturing
Salling Group
How Salling Group successfully built a grocery home delivery service at turbo-speed during COVID-19
ALE
How telecoms solutions giant ALE is using its own experiences to help businesses across the world
GHD Digital
GHD Digital is doubling down on advanced technology to radically transform its clients and industries
Bain & Company
Bain & Company's Ted Shelton on helping businesses plan for 2030 and the crucial role of automation
Schneider Electric
How Schneider Electric is leading sustainability and efficiency efforts in the industrial sector
Green Flag
Green Flag is reconstructing its technology and operating model to offer an even better service to its customers
IKEA
Karolina Boremalm and her team have introduced a new DesignOps strategy to IKEA Retail (Ingka Group)
ABB
A fresh approach to automation is driving new efficiencies in ABB’s Procurement & Logistics (GBS) organisation
Lebara
CTO Torsten Minkwitz tells us what a public cloud migration is delivering for the UK telco
Telefónica
The story of Telefónica Spain's bold journey to augment its workforce with automation
Deutsche Telekom
Inside the ambitious transformation of Deutsche Telekom IT
KCOM
Tim Shaw, MD of Wholesale & Networks, reveals how new tech is powering rapid change at the UK telco
Innovation Group
Innovation Group’s wholesale transformation into a digital-first enterprise
Norfolk County Council
Norfolk County Council is aiming to become the UK’s best connected rural county
Thames Water
Thames Water is achieving digital excellence in the utilities industry
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Case Study
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IAG Loyalty
Rewarding loyalty
IAG Loyalty discusses its multi-year digital transformation and the future of product and customer-centric loyalty
Video
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IAG Loyalty: Rewarding Loyalty.mp4
Loyalty is big business for airlines, a fact never demonstrated more than during the COVID-19 pandemic. Digital Bulletin meets the digital team at IAG Loyalty - the organisation behind the frequent-f
Feature
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Healthcare
Our plastic lungs
We speak to Dr Fay Couceiro, an expert in environmental pollution, about why plastics is a problem that will only get worse
MAGAZINE
Thought Leaders
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Sisense’s Scott Castle explains how business leaders can become truly data-driven
Organisations are struggling to build the right data culture
Demand Science’s Shakeel Itoola on the need for multilingual artificial intelligence
Companies assume that they can take any product anywhere
Oracle NetSuite’s Nicky Tozer on using tech to tackle the challenges of business expansion
To make expansion work, companies must be able to adapt
Gartner’s Bill Swanton reveals six steps to develop the best software engineering talent
Leaders must upskill and reskill employees and new hires