The intelligent automation of BT

Show Notes

Our case study podcasts feature the best Digital Bulletin long reads in audio form, complete with exclusive interviews. In this episode, BT's Leigh Feaviour helps us illustrate how the world's oldest telecoms company is leveraging robotic process automation to transform employee and customer experience.

In Association With

Cognizant supports the IT infrastructure at BT’s mobile arm, EE, and proposed to apply RPA to its own operatio...
BT has already leveraged Blue Prism’s platform to automate 163 individual processes using 266 robots, or digit...
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