Innovation Group: Transformed insurance services
How long-standing BPO provider Innovation Group successfully transformed around a cutting-edge technology platform for insurance claims management.
In this episode, Innovation Group CTO Mike Hinton and CRO Andrew Considine take us inside a wholesale digital transformation at one of the world’s leading insurance BPO service providers. Three years ago the company made the bold decision to remould into a digital-first business and build out a cutting-edge technology platform for insurance claims management. That platform, called Gateway, is now live and rapidly growing Innovation Group’s footprint around the world..